Privacy Policy

Last updated: March 2026

Ordera operates ordera.org and eat.ordera.org. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

• Account registration details (name, email, restaurant name)
• Payment information (processed by Stripe — we never store card details)
• Restaurant data (menu items, categories, tables)
• Order data (items, table numbers, amounts)
• Usage data via Cloudflare

2. How We Use Your Information

• To provide the Ordera platform
• To process payments and subscriptions
• To send transactional emails
• To respond to support requests
• To improve our services

3. Data Sharing

We do not sell your data. We share only with: Stripe (payments), Cloudflare (infrastructure), Formspree (contact forms).

4. Data Retention

We retain data while your account is active. After cancellation, data is kept for 30 days then deleted. Request deletion at hello@ordera.org.

5. Your Rights (GDPR)

• Access, correct, or delete your data
• Object to processing
• Data portability

Contact: hello@ordera.org

6. Cookies

We use only essential cookies for authentication. No tracking or advertising cookies.

7. Security

We use HTTPS, secure password hashing, and JWT authentication. Payment data is handled exclusively by Stripe.

8. Contact

hello@ordera.org